Even though the focus group is officially over, we have a couple of people who say they still want to take part. Will there be time? Some are still without an email address. We definitely need to make this an eligibility criteria in the future.
MAJOR TAKEAWAYS:
- Calls to people on the first day reminding them to respond to ALL posts and to provide technology support is really helpful
- It seems like three questions per thread is a good number. Any more and it gets overwhelming for people.